Privacy Policy

At Orivior™, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with its terms, please discontinue use of our site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering an account, making purchases, or interacting with our website. This information may include:

• Personal Information: Your name, email address, phone number, shipping address, billing address, and payment information.
• Account Information: Usernames, passwords, and any details related to your account.
• Transaction Information: Details of your purchases and payment history.
• Device Information: IP addresses, browser type, device type, operating system, and browsing behavior through cookies and other tracking technologies.
• Communication Data: Emails, chat messages, and other communications you have with us.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and delivery.
• Account Management: To manage your account, provide customer support, and communicate with you regarding your account.
• Marketing & Promotions: To send promotional emails and offers related to our products and services, if you have opted in to receive them. You can opt out of marketing communications at any time.
• Improving Our Services: To analyze website usage, improve our services, and enhance the user experience.
• Security: To ensure the security of our website and protect against fraud or unauthorized transactions.
• Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, and marketing assistance.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on Orivior™. Cookies help us recognize your preferences, improve website performance, and tailor marketing efforts. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When your information is no longer needed, we will securely dispose of it.

7. Your Privacy Rights

Depending on your location, you may have certain privacy rights under applicable data protection laws, including:

• Access: The right to access and request a copy of the personal data we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete personal data.
• Deletion: The right to request that we delete your personal data, subject to certain exceptions.
• Opt-Out: The right to opt out of marketing communications or the use of cookies.

If you wish to exercise any of these rights, please contact us at privacy@orivior.com. We will respond to your request in accordance with applicable data protection laws.

8. Children’s Privacy

Orivior™ is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

If you are accessing Orivior™ from outside [Bangladesh], please be aware that your information may be transferred, stored, and processed in the country where our servers are located. By using our services, you consent to the transfer of your information to our facilities and to third parties with whom we share it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest updates. Continued use of Orivior™ after changes are made signifies your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@orivior.com
• Address: Mirpur, Dhaka 1216

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By using Orivior™, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.